{"id":35291,"date":"2026-06-03T16:21:20","date_gmt":"2026-06-03T16:21:20","guid":{"rendered":"https:\/\/monterai.ro\/politica-de-confidentialitate\/"},"modified":"2026-06-03T16:33:39","modified_gmt":"2026-06-03T16:33:39","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/monterai.ro\/en\/privacy-policy\/","title":{"rendered":"PRIVACY POLICY"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"35291\" class=\"elementor elementor-35291 elementor-35274\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6af6d90f elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6af6d90f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-349cec7f\" data-id=\"349cec7f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3178273d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3178273d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-25fc575a\" data-id=\"25fc575a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6df4b9d elementor-widget elementor-widget-html\" data-id=\"6df4b9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"monterai-gdpr\">\r\n\r\n<style>\r\n    .monterai-gdpr {\r\n        font-family: 'Libre Baskerville', Georgia, 'Times New Roman', serif;\r\n        line-height: 1.85;\r\n        color: #2b2320;\r\n        font-size: 16px;\r\n        max-width: auto;\r\n        margin: 0 auto;\r\n        word-wrap: break-word;\r\n    }\r\n    .monterai-gdpr h1,\r\n    .monterai-gdpr h2,\r\n    .monterai-gdpr h3 {\r\n        font-family: 'Noto Sans', 'Helvetica Neue', Arial, sans-serif;\r\n        color: #73150F;\r\n        line-height: 1.3;\r\n    }\r\n    .monterai-gdpr h1 {\r\n        font-size: 30px;\r\n        font-weight: 600;\r\n        text-align: center;\r\n        margin: 0 0 6px;\r\n    }\r\n    .monterai-gdpr .last-update {\r\n        font-family: 'Noto Sans', Arial, sans-serif;\r\n        text-align: center;\r\n        font-style: italic;\r\n        color: #8a7d72;\r\n        font-size: 14px;\r\n        margin-bottom: 36px;\r\n    }\r\n    .monterai-gdpr h2 {\r\n        font-size: 21px;\r\n        font-weight: 600;\r\n        margin: 40px 0 14px;\r\n        padding-left: 14px;\r\n        border-left: 4px solid #DEC572;\r\n    }\r\n    .monterai-gdpr h3 {\r\n        font-size: 17px;\r\n        font-weight: 600;\r\n        margin: 26px 0 10px;\r\n    }\r\n    .monterai-gdpr p { margin: 0 0 14px; text-align: justify; }\r\n    .monterai-gdpr ul,\r\n    .monterai-gdpr ol { margin: 8px 0 16px 26px; }\r\n    .monterai-gdpr li { margin-bottom: 8px; }\r\n    .monterai-gdpr a { color: #73150F; text-decoration: underline; }\r\n    .monterai-gdpr a:hover { color: #DEC572; }\r\n    .monterai-gdpr strong { color: #5c1009; }\r\n\r\n    .monterai-gdpr .intro {\r\n        background: #faf2f0;\r\n        border-left: 4px solid #73150F;\r\n        padding: 18px 22px;\r\n        border-radius: 8px;\r\n        margin-bottom: 32px;\r\n    }\r\n    .monterai-gdpr .intro p { margin-bottom: 0; }\r\n    .monterai-gdpr .toc {\r\n        background: #fbf9f4;\r\n        border: 1px solid #ece3d2;\r\n        border-radius: 8px;\r\n        padding: 22px 28px;\r\n        margin-bottom: 38px;\r\n    }\r\n    .monterai-gdpr .toc h2 {\r\n        margin: 0 0 10px;\r\n        border: none;\r\n        padding: 0;\r\n        font-size: 18px;\r\n    }\r\n    .monterai-gdpr .toc ol { margin-left: 20px; }\r\n    .monterai-gdpr .toc li { margin-bottom: 5px; }\r\n    .monterai-gdpr .toc a { text-decoration: none; }\r\n    .monterai-gdpr .toc a:hover { text-decoration: underline; }\r\n\r\n    .monterai-gdpr .highlight {\r\n        background: #fcf8e9;\r\n        border-left: 3px solid #DEC572;\r\n        padding: 14px 18px;\r\n        border-radius: 6px;\r\n        margin: 16px 0;\r\n    }\r\n    .monterai-gdpr .highlight p { margin-bottom: 0; }\r\n\r\n    .monterai-gdpr .company-box {\r\n        background: #fbf9f4;\r\n        border: 1px solid #ece3d2;\r\n        border-radius: 8px;\r\n        padding: 20px 26px;\r\n        margin: 16px 0;\r\n    }\r\n    .monterai-gdpr .company-box p { text-align: left; margin-bottom: 6px; }\r\n\r\n    .monterai-gdpr .footer-note {\r\n        margin-top: 40px;\r\n        padding-top: 18px;\r\n        border-top: 1px solid #ece3d2;\r\n        font-size: 14px;\r\n        color: #6b5f57;\r\n        font-style: italic;\r\n        text-align: left;\r\n    }\r\n<\/style>\r\n\r\n<p class=\"last-update\">Last updated: 3 June 2026<\/p>\r\n\r\n<div class=\"intro\">\r\n    <p>Your privacy is important to us. This Privacy Policy explains how <strong>SUN MULTI SERVICES S.R.L.<\/strong> (Monterai Resort) collects, uses and protects personal data, in accordance with Regulation (EU) 2016\/679 on data protection (GDPR) and applicable national legislation.<\/p>\r\n<\/div>\r\n\r\n<div class=\"toc\">\r\n    <h2>Contents<\/h2>\r\n    <ol>\r\n        <li><a href=\"#pg-s1\">Data controller<\/a><\/li>\r\n        <li><a href=\"#pg-s2\">Definitions<\/a><\/li>\r\n        <li><a href=\"#pg-s3\">What data we collect<\/a><\/li>\r\n        <li><a href=\"#pg-s4\">Purposes and legal bases of processing<\/a><\/li>\r\n        <li><a href=\"#pg-s5\">Recipients of the data<\/a><\/li>\r\n        <li><a href=\"#pg-s6\">Transfer of data outside the EU\/EEA<\/a><\/li>\r\n        <li><a href=\"#pg-s7\">Retention period<\/a><\/li>\r\n        <li><a href=\"#pg-s8\">Data security<\/a><\/li>\r\n        <li><a href=\"#pg-s9\">Your rights<\/a><\/li>\r\n        <li><a href=\"#pg-s10\">Cookies<\/a><\/li>\r\n        <li><a href=\"#pg-s11\">Processing of minors' data<\/a><\/li>\r\n        <li><a href=\"#pg-s12\">Changes to this policy<\/a><\/li>\r\n        <li><a href=\"#pg-s13\">Contact and supervisory authority<\/a><\/li>\r\n    <\/ol>\r\n<\/div>\r\n\r\n<h2 id=\"pg-s1\">1. Data controller<\/h2>\r\n<p>The controller of your personal data is:<\/p>\r\n<div class=\"company-box\">\r\n    <p><strong>SUN MULTI SERVICES S.R.L.<\/strong><\/p>\r\n    <p><strong>Tax ID (CUI):<\/strong> 33050340<\/p>\r\n    <p><strong>Trade Register No.:<\/strong> J40\/4493\/2014<\/p>\r\n    <p><strong>EUID:<\/strong> ROONRC.J40\/4493\/2014<\/p>\r\n    <p><strong>Location \/ place of business:<\/strong> Monterai Resort Complex, Str. Poiana Soarelui no. 2, Poiana Bra\u0219ov, Bra\u0219ov County<\/p>\r\n    <p><strong>Phone:<\/strong> <a href=\"tel:+40746181009\">+40 746 181 009<\/a><\/p>\r\n    <p><strong>E-mail:<\/strong> <a href=\"mailto:office@monterai.ro\">office@monterai.ro<\/a><\/p>\r\n<\/div>\r\n\r\n<h2 id=\"pg-s2\">2. Definitions<\/h2>\r\n<ul>\r\n    <li><strong>Personal data<\/strong> \u2013 any information relating to an identified or identifiable natural person (for example: name, e-mail, phone number);<\/li>\r\n    <li><strong>Processing<\/strong> \u2013 any operation performed on data (collection, recording, storage, use, erasure, etc.);<\/li>\r\n    <li><strong>Data subject<\/strong> \u2013 the natural person whose data is processed;<\/li>\r\n    <li><strong>Controller<\/strong> \u2013 SUN MULTI SERVICES S.R.L., which determines the purposes and means of processing.<\/li>\r\n<\/ul>\r\n\r\n<h2 id=\"pg-s3\">3. What data we collect<\/h2>\r\n<p>Depending on how you interact with us, we may process the following categories of data:<\/p>\r\n<ul>\r\n    <li><strong>Identification and contact data<\/strong> \u2013 first name, last name, e-mail address, phone number, submitted through the contact form or when you request information or a reservation;<\/li>\r\n    <li><strong>Content of messages<\/strong> \u2013 the information you choose to provide to us in your request;<\/li>\r\n    <li><strong>Technical and browsing data<\/strong> \u2013 IP address, browser and device type, pages visited, collected through cookies (see the <a href=\"\/cookie-policy\/\">Cookie Policy<\/a>);<\/li>\r\n    <li><strong>Data collected on-site<\/strong> \u2013 if you become a guest of the complex, certain data may be collected directly at the reception desk, based on the legal obligations applicable to tourist accommodation structures.<\/li>\r\n<\/ul>\r\n<div class=\"highlight\">\r\n    <p>We do not request and do not collect special categories of data through the website (for example, health data). Please do not include such data in messages submitted through the forms.<\/p>\r\n<\/div>\r\n\r\n<h2 id=\"pg-s4\">4. Purposes and legal bases of processing<\/h2>\r\n<h3>4.1. Handling requests and reservation enquiries<\/h3>\r\n<p>We process contact data in order to respond to your messages and to handle requests for information or reservations. <strong>Legal basis:<\/strong> pre-contractual steps taken at your request, as well as our legitimate interest in responding to enquiries (Art. 6(1)(b) and (f) GDPR).<\/p>\r\n<h3>4.2. Operation and improvement of the website<\/h3>\r\n<p>We process technical and browsing data to ensure the operation of the website and to improve it. <strong>Legal basis:<\/strong> legitimate interest and, in the case of non-essential cookies, your consent (Art. 6(1)(f) and (a) GDPR).<\/p>\r\n<h3>4.3. Compliance with legal obligations<\/h3>\r\n<p>When you become a guest of the complex, we may process certain data in order to comply with the legal obligations applicable to tourist accommodation structures and with fiscal and accounting obligations. <strong>Legal basis:<\/strong> legal obligation (Art. 6(1)(c) GDPR).<\/p>\r\n<h3>4.4. Marketing communications (optional)<\/h3>\r\n<p>If you give your express consent, we may send you information about offers and news. <strong>Legal basis:<\/strong> your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time.<\/p>\r\n\r\n<h2 id=\"pg-s5\">5. Recipients of the data<\/h2>\r\n<p>Your data may be accessed, strictly on a need-to-know basis, by:<\/p>\r\n<ul>\r\n    <li>the controller's authorised personnel;<\/li>\r\n    <li>service providers acting as processors (for example, the web hosting provider, the e-mail service provider, the traffic analytics provider, the accounting service provider);<\/li>\r\n    <li>public authorities, where there is a legal obligation to do so.<\/li>\r\n<\/ul>\r\n<p>We do not sell or trade your personal data to third parties.<\/p>\r\n\r\n<h2 id=\"pg-s6\">6. Transfer of data outside the EU\/EEA<\/h2>\r\n<p>As a rule, your data is processed within the European Union \/ European Economic Area. Where certain service providers (for example, analytics providers) process data outside the EU\/EEA, we ensure that the transfer takes place with adequate safeguards, in accordance with the GDPR (for example, standard contractual clauses or an adequacy decision of the European Commission).<\/p>\r\n\r\n<h2 id=\"pg-s7\">7. Retention period<\/h2>\r\n<p>We keep personal data only for as long as necessary to fulfil the purposes for which it was collected:<\/p>\r\n<ul>\r\n    <li>data from contact \/ reservation requests \u2013 for the period necessary to handle them and for a reasonable period thereafter;<\/li>\r\n    <li>data processed on the basis of a legal obligation (for example, accounting documents) \u2013 for the period provided by law;<\/li>\r\n    <li>data processed on the basis of consent \u2013 until consent is withdrawn;<\/li>\r\n    <li>technical data \/ cookies \u2013 in accordance with the durations indicated in the Cookie Policy.<\/li>\r\n<\/ul>\r\n\r\n<h2 id=\"pg-s8\">8. Data security<\/h2>\r\n<p>We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction or disclosure. However, the transmission of information over the internet cannot be guaranteed to be completely secure, which is why we cannot guarantee the absolute security of data transmitted to the website.<\/p>\r\n\r\n<h2 id=\"pg-s9\">9. Your rights<\/h2>\r\n<p>As a data subject, you have the following rights under the GDPR:<\/p>\r\n<ul>\r\n    <li><strong>Right of access<\/strong> \u2013 to obtain confirmation that we process your data and to access that data;<\/li>\r\n    <li><strong>Right to rectification<\/strong> \u2013 to correct inaccurate data or to complete it;<\/li>\r\n    <li><strong>Right to erasure<\/strong> (\"right to be forgotten\") \u2013 to request the deletion of data, under the conditions of the law;<\/li>\r\n    <li><strong>Right to restriction of processing<\/strong> \u2013 in certain situations provided by law;<\/li>\r\n    <li><strong>Right to data portability<\/strong> \u2013 to receive the data in a structured format and to transmit it to another controller;<\/li>\r\n    <li><strong>Right to object<\/strong> \u2013 to object to processing based on legitimate interest or for marketing purposes;<\/li>\r\n    <li><strong>Right to withdraw consent<\/strong> \u2013 at any time, without affecting the lawfulness of prior processing;<\/li>\r\n    <li><strong>Right to lodge a complaint<\/strong> with the supervisory authority.<\/li>\r\n<\/ul>\r\n<p>To exercise these rights, you can contact us at <a href=\"mailto:office@monterai.ro\">office@monterai.ro<\/a>. We will respond to your request within the period provided by law.<\/p>\r\n\r\n<h2 id=\"pg-s10\">10. Cookies<\/h2>\r\n<p>The website uses cookies and similar technologies. Detailed information about them and about how you can manage your preferences can be found in the <a href=\"\/cookie-policy\/\">Cookie Policy<\/a>.<\/p>\r\n\r\n<h2 id=\"pg-s11\">11. Processing of minors' data<\/h2>\r\n<p>The website is not directed at minors under the age of 16 and we do not knowingly collect their data through the website. If you become aware that a minor has provided us with personal data without the consent of their legal guardian, please contact us so that we can remove it.<\/p>\r\n\r\n<h2 id=\"pg-s12\">12. Changes to this policy<\/h2>\r\n<p>We reserve the right to update this Privacy Policy at any time, displaying the date of the latest update. We recommend that you check this page periodically to stay informed about how we protect your data.<\/p>\r\n\r\n<h2 id=\"pg-s13\">13. Contact and supervisory authority<\/h2>\r\n<p>For any question or request regarding the processing of your data, you can contact us:<\/p>\r\n<div class=\"company-box\">\r\n    <p><strong>SUN MULTI SERVICES S.R.L. \u2013 Monterai Resort<\/strong><\/p>\r\n    <p><strong>Address:<\/strong> Str. Poiana Soarelui no. 2, Poiana Bra\u0219ov, Bra\u0219ov County<\/p>\r\n    <p><strong>Phone:<\/strong> <a href=\"tel:+40746181009\">+40 746 181 009<\/a><\/p>\r\n    <p><strong>E-mail:<\/strong> <a href=\"mailto:office@monterai.ro\">office@monterai.ro<\/a><\/p>\r\n<\/div>\r\n<p>You also have the right to lodge a complaint with the supervisory authority:<\/p>\r\n<div class=\"company-box\">\r\n    <p><strong>National Supervisory Authority for Personal Data Processing (ANSPDCP)<\/strong><\/p>\r\n    <p><strong>Address:<\/strong> B-dul G-ral. Gheorghe Magheru no. 28-30, Sector 1, Bucharest, Romania<\/p>\r\n    <p><strong>Website:<\/strong> <a href=\"https:\/\/www.dataprotection.ro\" target=\"_blank\" rel=\"noopener\">www.dataprotection.ro<\/a><\/p>\r\n    <p><strong>E-mail:<\/strong> <a href=\"mailto:anspdcp@dataprotection.ro\">anspdcp@dataprotection.ro<\/a><\/p>\r\n<\/div>\r\n\r\n<p class=\"footer-note\">This policy should be read together with the <a href=\"\/terms-and-conditions\/\">Terms and Conditions<\/a> and the <a href=\"\/cookie-policy\/\">Cookie Policy<\/a> published on the website.<\/p>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Last updated: 3 June 2026 Your privacy is important to us. This Privacy Policy explains how SUN MULTI SERVICES S.R.L. (Monterai Resort) collects, uses and protects personal data, in accordance with Regulation (EU) 2016\/679 on data protection (GDPR) and applicable national legislation. Contents Data controller Definitions What data we collect Purposes and legal bases of<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-35291","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PRIVACY POLICY - Monterai Resort<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/monterai.ro\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PRIVACY POLICY - Monterai Resort\" \/>\n<meta property=\"og:description\" content=\"Last updated: 3 June 2026 Your privacy is important to us. 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This Privacy Policy explains how SUN MULTI SERVICES S.R.L. (Monterai Resort) collects, uses and protects personal data, in accordance with Regulation (EU) 2016\/679 on data protection (GDPR) and applicable national legislation. 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